Yep — online ordering is available 24/7. If you need changes/urgent help, contact us during office hours.

Yes — our minimum spend per order is $100. Some individual items may also have minimum quantities (shown on the product page).

Absolutely. Email orders@pencatering.com.au with your event details (date/time, headcount, location, dietary needs), and we’ll come back with options.

Possibly — increases can be approved prior to delivery depending on stock and prep time. Contact us ASAP and we’ll do our best.

We deliver Monday to Friday, 7:00am–6:00pm. Weekend deliveries are limited and subject to availability.

We aim to be on time, but to keep everything fresh and safe:

• Cold food may arrive up to 1 hour prior to your requested time
• Hot food may arrive up to 15 minutes prior

 Yes — just request it when ordering or email us and we’ll send it through.

Yes — all prices on our website are GST inclusive.